TIYAH operates globally, with fulfillment centers and partners located across multiple regions. Our head office is based in Sydney, Australia.

As soon as your order ships, you'll receive an email with a tracking link. You can use this to follow your shipment in real time. If it’s been more than 5 business days and you haven’t received your order update, reach out to us at care@tiyah.store and we’ll help immediately. Feel free to CLICK HERE to track your order with your tracking number.

If there’s an issue with your order, please contact us within 7 days of receiving your item at care@tiyah.store with your order number and photos. We’ll resolve it quickly.

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We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are securely encrypted.

A: It’s a complete hardware redesign. The high-quality aluminum shell gives your Apple Watch the iconic iPod aesthetic, and the form factor encourages you to use it as a dedicated alternative to a normal phone, without the endless scrolling and screentime.

A: Yes, absolutely. The case is precisely engineered to ensure all sensors, the Digital Crown, the side button, and Apple Pay remain fully functional and accessible.

A: No. The aluminum alloy is strategically designed to provide robust protection without interfering with your LTE connectivity, ensuring you can still make calls and stream music freely.

A: The design incorporates the aesthetic of the iconic Click Wheel. While the screen remains the primary interface, the nostalgic design shifts the mental focus to tactile control and music browsing, encouraging a simpler interaction experience.

A: With a cellular LTE Apple Watch model, you can confidently leave your iPhone at home. Your watch becomes a standalone device for calls, texts, payments, fitness tracking, and streaming music.

A: The goal is simplicity. While typing is minimized, the Watch excels with Speech-to-Text messaging. It encourages you to use the device for essentials, music, quick calls, and notifications, reducing the temptation to endlessly browse.

A: Yes, significantly. Many users place the Watch in a pocket or on a lanyard, allowing them to safely disable Wrist Detection and other background sensors. This simple change drastically reduces power drain, often leading to longer battery life.

A: The case is engineered to fit specific series and sizes (e.g., Series 4 through 9, 44mm/45mm). Please check the product compatibility guide before purchase to ensure a perfect fit for your model.

A: It is built for longevity. The case features a CNC-machined aluminum alloy shell, providing a premium, tactical, and robust layer of protection against daily wear and tear.

A: Yes. An iPhone is required for the initial setup and necessary software updates. Once activated and configured for LTE, you can use the Watch independently.