USA orders arrives within 8 to 17 days.
Canada orders arrives within 7 to 17 days.
UK orders arrive within 7 to 14 days.
Australia & NZ orders arrive within 6 to 14 days.
Europe orders arrive within 10 to 19 days (EU Customers must pay VAT clearance for orders above 150 euros).
Asia orders arrive within 7 to 15 days
UAE orders arrive within 8 to 15 days

TIYAH operates globally, with fulfillment centers and partners located across multiple regions. Our head office is based in Sharjah Media City, United Arab Emirates.

As soon as your order ships, you'll receive an email with a tracking link. You can use this to follow your shipment in real time. If it’s been more than 5 business days and you haven’t received your order update, reach out to us at clients@tiyah.store and we’ll help immediately. Feel free to CLICK HERE to track your order with your tracking number.

If there’s an issue with your order, please contact us within 7 days of receiving your item at clients@tiyah.store with your order number and photos. We’ll resolve it quickly.

Something not quite right? We'll gladly accommodate returns and exchanges within 30 days of delivery date on all products that haven't been used and are in the same original packaging that you received. To start a return or exchange, please contact us at clients@tiyah.store

We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are securely encrypted.

Yes! All TIYAH products come with a 12-month standard warranty covering manufacturing defects and performance issues.

Yes, you can purchase an Extended Protection Plan at checkout, adding another 12 months for a total of 24 months of coverage.

Each product page includes detailed FAQs and guides. You will also receieve instructions with your product. If you need further help, reach out to our support team at clients@tiyah.store

Still need help? Our team is here for you — reach us at clients@tiyah.store, and we’ll respond within 24 to 48 hours.